What the SBF Is and How It is Created
- Thought-provoking insight into relevant trends, challenges, case studies and performance data.
- Interactive workshops (in local language) in an informal and trusted atmosphere where service leaders can meet, share and co-create best practices and elect which will become industry standards.
- An opportunity to invite c-level executives and create awareness of the service business potential and strategic implications.
- Online access to the latest service industry standards and best practices, webinars and podcasts with service leaders sharing their experience.
How we plan, prepare, and conduct our forum topics
- We research and analyse with our Advisory Board the service trends in economy, technology, people, the environment, social and governance.
- We look for 3 strategic partners with the same goal as the business forum.
- We prepare pre-reading material and all logistics of the forum.
- We guide and facilitate workshops and roundtables with participants.
- We conclude facts and best practices and we help identify new trends throughout the service business industry for manufacturers.
- We prepare and disseminate a report regarding the findings of the Forums that were conducted in different regions to the participants.
How to Participate
This time, you can choose from:
- • Three interactive online forums — hands-on workshops where participants collaborate and learn together, guided by our expert panel.
- • Two in-person forums, held in Amsterdam.
- • Or bundle your participation with our training program, Mastering AI in Service.
Online Forum
- Attendance to an on-line Service Business Forum
- 12 months access to the latest best practices of how to use AI in a service business
- You can connect and build your network through the On-line Member Zone of the Service Business Forum
In-Person Forum
- Attendance to an in-person Service Business Forum
- 12 months access to the latest best practices of how to use AI in a service business
- You can connect and build your network through the On-line Member Zone of the Service Business Forum
E-learning Course: Mastering AI in Service with 3 Online Service Forums
- E-learning Course: Mastering AI in Service
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3 Online Forums:
- Reinventing Service: How AI Reshapes Service Part Planning
- The AI Strategy Lab: Designing the Service Organisation of Tomorrow
- The Augmented Customer Experience: Trust, Value & Human Touch in an AI Era
The case studies and On-Line Forums are part of the e-Learning Course: Mastering AI in Service which are a unique interactive learning experience for service leaders that want to master how to lead a service business using AI. Together with other service leaders you will complete the case study assignments using the presentations from experienced service leaders during the on-line forums. You will take part of facilitated discussions during which you can share your own experience and get answers to all your questions.
When you complete the e-Learning and case study assignments you will get the certificate “Mastering AI in Service” issued by the Service Business Forum and you get 12 months access to the latest best practices of how to use AI in a service business. You can connect and build your network with your fellow course participants through the On-line Member Zone of the Service Business Forum.
* Please note: Participation is limited to service leaders and practitioners. Solution providers and consultancies are welcome to engage through our partner or research subscription options.
Become a Partner
Join us as a strategic partner and unlock exclusive opportunities:- Establish senior executive relationships through participating in forums of the Service Business Forum.
- Improve brand recognition by being associated to an innovative forum and have your corporate logo in all related documentation, e-mail marketing, and social media
- Establish personal relationship over dinner with senior service execs and better understand the persons and their business challenges
- Become known as a thought-leader and research partner for a Research theme of the Service Business Forum and share your company’s story in a related podcast and have your corporate logo published on the research report
Partners
Service Business Forum Partners
Organised by
Get in Touch
Have questions about our forums or membership? We'd love to hear from you.
Email Us
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